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- The guest must be aged between 12 to 65 years. Riders under 18 must be accompanied by a legal guardian on the appointment date. You must be a minimum height of 130 cm, weight 50-100 kg, and in a good medical condition.
- Please wear comfortable clothing, closed shoes and no skirts, dresses, flip flops or any loose footwear. Hair should be tied up, and any large accessories like earrings, bracelets and superhero capes should be left at home. Also, please respect the local UAE culture and dress modestly.
- Small lockers are available to store small items such as handbags, wallets, keys and mobile phones. There is no locker space for shopping bags, luggage etc. Storage is limited, so please empty your locker after completing your ride.
- A camera will be attached to your helmet throughout the experience. A personalized video and photos will be sent to the email you used to register.
- Pregnant ladies are not allowed for this activity.
- The guest should not be under the influence of drugs, alcohol or any other substances that impair judgement (e.g. medicine)
- The guest should be free from serious physical or mental disorders that would not allow you to complete the physical and mental tasks asked throughout the ride
- The guest should be free from medical conditions that require immediate medical attention
- XDUBAI will not provide any refunds or damages whatsoever for cancelled bookings for any reason.
- Location Address – Level P, Dubai Marina Mall , Dubai.
- Safety gear
- Images and video recordings of your jump
Terms and Conditions
- We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience.
- Unused inclusion in a tour package is non-refundable.
- Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.
- Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.
- The arrangement of seating will depend on its availability and will be done by our driver or tour guides.
- Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.
- Coupon Codes can be redeemed only through online booking process.
- We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.
- In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.
- Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.
- All Cancellations made 24 hours prior to the Tour departure time NO charges will be applicable.
- If Cancellation made within 24 hours to your Tour departure time 100% charges will be applicable.
- If eligible for Refund your Amount will be returned back to your Account within 7 working days.