Ski Dubai Tickets

Important Information

• Venue address – Ski Dubai, Sheikh Zayed Rd – Dubai.
• Please carry a valid ID proof as ski Dubai reserves the right to request proof of age.
• Ski/Snowboard equipment, Jackets, trousers, disposable socks, snow boots, fleece gloves, and Helmets will be provided at the venue for safety measures.
• Helmets are compulsory for children under 13 years old.
• To ride on the Snow Bullet Ride children must be above eight years of age, 125 cm in height and more than 30 kg in weight. Adults should not weigh more than 120 kg
• Slope access is available for experienced Skiers/Snowboarders only.
• Some rides and features require height and weight restrictions.
• Mobile and Cameras are not allowed inside the Penguin Encounter Area.
• I-Fly Standard Package (2 Minutes Flight) – City Centre Mirdif. (Please reach the venue 60 min prior to the time slot selected for the demo session).
• Drinking and eating on the cold side is only permitted at the Avalanche Café and North 28 restaurant (Friday to Saturday – 8.30 AM 12.00 AM & Sunday to Wednesday:8 am – 10 pm & Thursday
  to Saturday:8 am -11 pm)
• Optional activities included in the Snow Plus pass are subject to availability. If chosen activity is not available on the visit date, the guest can opt for another activity mentioned in the inclusions
• Transfers are available only from Deira, Bur Dubai.
• The timings for transfers may vary, depending on traffic conditions and your location.
• Operational Hours: Sunday to Saturday – 09:00 AM to 12:00 AM
• Snow Bullet Operational Hours –  03:00 PM to 11:00 PM (Everyday)

Inclusions

• Entry ticket as per the option selected
• Transfers as per the option selected
• Ski/Snowboard equipment, Jackets, trousers, disposable socks, snow boots, fleece gloves, and Helmets will be provided at the venue for safety measures.
• Snow Classic:
  • Full day and unlimited access to Snow Park,
  • Snow Cavern, Tobogganing, Giant Ball, Bob sled, Tubing Run and Bump Car
  • One-time Ride Chairlift
  • One-time Ride Mountain Thriller
• Snow Plus:
  • Full day and unlimited access to Snow Park, Snow Cavern and Tobogganing, Giant Ball, Bob sledge, Tubing Run, and Bump Car
  • Unlimited Mountain Thriller
  • Unlimited ride of the chairlift
  • Locker provided
  • Select one experience:
  • 2 hours on the slope ( skiers/snowboarders must be intermediate level 2 to access the slope ) OR
    Two rides of the Snow Bullet (zipline)
• 2 hours Slope Session:
  • 2 hours skiing/snowboarding session (Skiers/snowboarders must be intermediate level 2 to access the slope)
  • Winter Gears provided (jackets, trousers, disposable socks, boots, skis/snowboard and poles).
  • Access to the snow park is not included
  • Locker
• Full-day Slope Session :
  • Full day and multiple entries to slope to ski or snowboard (Skiers/snowboarders must be intermediate level 2 to access the slope)
  • Winter gears provided – jackets, trousers, disposable socks, boots, skis/snowboard and poles, except the hat.
  • Access to the snow park is not included
  • Locker
  • Fleece gloves
• Snow Premium:
  • Unlimited snow fun activities and rides (Tobogganing, Bobsled, Tubing Run, Snow Bumpers, Zorb Ball, Chairlift, Mountain thriller, Snow Bullet)
  • Penguin-Friend Encounter (40 mins.)
  • Slope Day Pass (experienced skier or snowboarder) or 1 Hour Discovery Lesson (Never Skied or Snowboarded before) (Any One)
  • Hand warmers, Regular clothing and equipment, jacket, trouser, disposable socks, snow/ski/snowboard boots and Waterproof gloves will be provided.
  • Locker

Useful info

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the ‘Terms and Conditions,’ Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

Terms and Conditions

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience.

• Unused inclusion in a tour package is non-refundable.

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

Booking policy