Dubai Aquarium and Penguin encounter

Important information

• Pregnant lady or Children below 2 years, are not allowed in Glass Boat.
• The Pick up will be arranged from your Dubai Hotel / Residence only and not from the Airport.
• Pick up from Areas other than Dubai Hotels / Residence will be done on request with an additional surcharge.
• Sharing transfers is available from Deira, Bur Dubai.
• Visitors can go on a Glass-bottom boat ride, providing unique views of the tank from beneath their feet.
• Wheelchair and Stroller accessible.
• This product must not be individually sold to an end consumer at rates lower than the attraction’s gate prices. It can only be discounted if in combination with other products and under no circumstances should its standalone price be featured less than the original gate price.
• The 48 metre walk-through Tunnel provides 270 degree views from 11 metres below the  surface of the tank.
• The pick up / drop off timing on Sharing transfers can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.
• Location Address – The Dubai Mall Aquarium – Ground & Level 2, The Dubai Mall – Dubai

Inclusions

• Hotel Pick up (If Sharing/Private Transfer option selected)
• Entrance Tickets for Dubai Mall
• A beautiful view of the Underwater Zoo, Aquarium Tunnel.
• Hotel drop off (If Sharing/Private Transfer option selected)

Timing

• Sunday to Wednesday – 10:00 AM to 10:00 PM
• Thursday to Saturday- 10:00 AM to 11:00 PM

Terms and Conditions

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience.

• Unused inclusion in a tour package is non-refundable.

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

Booking policy

• All Cancellations made 24 hours prior to the Tour departure time NO charges will be applicable.
• If Cancellation made within 24 hours to your Tour departure time 100% charges will be applicable.
• If eligible for Refund your Amount will be returned back to your Account within 7 working days.
• Children under 2 years will be considered as infant and entry will be free of cost.
• Children aged above 2 up to 15 years of age must be accompanied by a paying and participating adult.
• Children above age 15 will be considered as an adult and charged adult rate.